First, you should have an active mobile data subscription. Second, your mobile data switch should be on and you should have a data signal. Third, your phone should have the correct APN settings. In most cases it is usually the third requirement that causes the problem as the phone may have a different APN setting.
For your carrier which is Consumer Cellular I have taken the liberty of checking the correct settings which I have listed below. Compare these settings with the one on your phone and make the necessary changes if there are any differences. I normally can tell because I have no idea what ppl are taking about. I have to have someone send a screenshot of the convo I missed. Normal texts seem fine. Any help would be great, it makes me crazy trying to figure out what they are talking about.
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- Troubleshooting Samsung Galaxy S4 Can’t Download MMS & Other Related Issues.
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Start the troubleshooting by clearing the cache and data of your messaging app. Follow this up with wiping the cache partition of your phone. Now check if the issue still persists. If the issue still remains then the next thing you should do is to verify if a third party app is causing this. For this you need to start your phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while the apps that you downloaded are disabled. If the group text messages arrive normally in this mode then the problem may be caused by an app installed in your phone.
Find out what this app is and uninstall it. No subject Then a line. And her signature.
Set up MMS - Samsung Galaxy S4 - Android - Device Guides
Is it because she is using this signature feature. She would like to get rid of the subject no subject but keep a signature. Is that possible. Cricket told her to call and get them to send new phone. I really hope there is another way. If there is a subject field in the message then it is sent out as an MMS. This usually happens when you try to attach a picture or voice clip to the message. If you are using the stock messaging app there is no setting to disable the subject field.
You may try to download some of the third party messaging apps available at the Google Play Store and see if the subject field can be disabled. Alternatively, you can also try using the Hangouts app. Brand new samsung galaxy s4 - one week old - has suddenly stopped working on the mobile network. Does anyone know how to set up MMS for the S4? Tried several things but to no avail. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This thread is now archived and closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic. Amtab78 Level 1: October Samsung Galaxy s4 won't send or receive MMS. I recently purchased the s4 and had no problems sending or receiving MMS.
3 Replies to “Troubleshooting Samsung Galaxy S4 Can’t Download MMS & Other Related Issues”
For the past 2 days it keeps trying to send MMS but never succeeds, and when receiving them I get a download option but I can't download. How do I fix this please? Share Facebook Twitter Email Permalink. All forum topics Previous Topic Next Topic. Was this helpful? Yes it was, thank you No, I still need help.
In response to Amtab Hi Greg, I've already tried the mms configuration. I did port my number over but that was a few weeks back now and I have only had this problem in the past few days. GertieR Level 1: In response to GertieR. MargaretG Level 1: February I have the exact same issue. I used to use a iPhone so I contacted Apple to disable iMessage and it has.
Can you advise if and what the solution was for this problem. Joe-Telstra Telstra Retired. In response to MargaretG. March Hi Joe, I've had the same problem as those above. I used to use an iPhone so I disabled iMessage. I successfully sent a picture to Please help! DingoDan Support Team. In response to duanross. Thanks Dan. Super Sleuth. Mmmm, I had same issues and after much checking, resetting, even a factory reboot, changing of SIM cards it transpired That telstra hadn't enabled mms on my phone which I had bought outright and was using on Vodafone prior to joining telstra coincidentally it was after the 4.
I eventually refused to get off the phone until they checked my setting at the network level as I suspected all along that it was not done.. Carmen Level 1: April I am also going through the same issue My phone was working perfectly fine with both sending and receiving mms. And now nothing. Please Help. In response to Carmen This helps the network identify that your handset is capable for MMS messaging. Erson27 Level 1: May I even format my phone but still it didn't work.
This is soo frustrating!
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- Troubleshooting Samsung Galaxy S4 Can't Download MMS & Other Related Issues?
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Can someone pls help me set up my mms? In response to Erson You should hear from them sometime during today. L3ah85 Level 1: Hi all, I am having the same issues. I've had my S4 for about 8 months with none of these problems until now. I've done the configuration settings instruction as mentioned above but all it came back with was something about my browser being configured, nothing to do with MMS which I selected in the configuration instructions.
Also, I tried sending a picture msg to and it wont send. Plz help. In response to L3ah TimTam75 Level 1: July In response to TimTam ShaneG Level 1: Hi Was this issue ever resolved? I recently switched from an iPhone to a Galaxy S4. My MMS will not send or receive. I have done the test to but no joy. I have downloaded settings from your website but they have made no difference. I've also tried resetting APN settings but no good either.
Am I missing something? Kind regards Shane. In response to ShaneG Qvwbmc Level 1: November I've tried all the items on this page and I'm still experiencing the issue. Any ideas? In response to Qvwbmc.